Once buried beneath mountains of paperwork, freight brokerages have long faced the challenging problem of managing stacks of documents and folders of emails. From rate confirmations to invoices and PODs, the ancient days of freight brokerage were characterized by tangible files that took up space and required significant time and effort to manage.
This over-reliance on paper-based methods frequently resulted in inefficiencies, inaccuracies, and delays. This limits the freight brokers' overall productivity and responsiveness which can cost time and money.
In the past, freight brokerages were plagued by an abundance of inefficiencies, errors, and delays caused by the presence of tall file cabinets crammed with paperwork. The logistical difficulties associated with physical document storage and manual data entry caused delays in real time updates, inefficiencies in document collection, and tedious billing processes.
As the industry has advanced over the last few years, solutions have been needed to streamline these outdated processes so your company could grow and focus on moving more loads and onboarding new customers. Introducing a document management system into your Freight Broker Software (TMS) is no longer a luxury but a necessity of the modern freight brokerage.
An advanced document management feature within your Freight Broker TMS is a prime example of an automated system at the forefront of the contemporary freight brokerage. In this fast-paced industry, automated prompts such as POD/Invoice request emails automated upon the delivery of a load are crucial elements to streamline your documentation. With a document management tool, organizing these submissions reduces the likelihood of human error, enhancing overall efficiency and accuracy.
Another key component of digital transformation is centralized digital document management repository. A unified platform that organizes documents from carriers, customers, and internal sources. This concentration allows for speedier access and decision-making, which is critical in today's freight brokerage.
The final element to moving your documents to a digital platform for management is the sorting, splitting, and auditing of files that are organized and located seamlessly within the load profiles in your TMS.
In conclusion, a modern Freight Broker TMS must have a document management feature that brings the following elements to the table:
EZ Loader TMS has a document management feature like none other. Review the video below or contact a team member to discuss how this feature could benefit your brokerage.
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